Julie has been an important part of Coast Hearing since 2014, after having worked for a national optical retailer. Her duties at Coast include scheduling appointments, answering insurance questions for patients, processing claims and billing/payments. Above all else, she likes getting to know each patient better, and strives to provide a warm and positive experience with exceptional customer service.
Julie obtained her Undergraduate Degree in Liberal Studies from California Baptist University. She has two terrific children who are her greatest joy away from the office, in addition to spending time with her extended family and close friends.
Jon M. Cody, Chief Operating Officer of Coast Hearing Services, APC, previously worked 6 years with the House Ear Institute in Los Angeles, where he served as Associate Director of Development and Manager of the Institute's Business Partners Program.
At the House Institute, Jon routinely met with senior management of entities like Bank of America, ARCO, Times-Mirror Corporation, The Walt Disney Company and various players in the LA entertainment industry.
Before his time with House, Jon served more than 6 years with the University of Southern California's central office for University Advancement.
His earliest career was working as a commercial artist/designer in suburban Chicago.
Jon received his Master's Degree from USC's Graduate School and his Bachelor's Degree, as a Communication Multi-Major, summa cum laude from Metropolitan State University of Denver.
Doctor Cody holds the title of Director and Owner of Coast Hearing and Balance Center. She previously worked 16 years with the House Ear Clinic in Los Angeles, where she served as Director of its Hearing Aid Dispensary and Co-Director of the Audiology Department. Donna also opened and managed the House Clinic's Encino Hearing Aid Dispensary satellite, in addition to assisting in the opening of the Clinic's Orange County medical practice.
In 2006, Donna Cody received her Doctorate of Audiology Degree from Central Michigan University-Vanderbilt Bill Wilkinson Center for Otolaryngology and Communication Sciences. (At present, Vanderbilt's Doctor of Audiology program is ranked #1 in the Nation by U.S. News and World Report.) She earned a Master’s in Audiology from Utah State University, and a Bachelor of Science Degree in Rehabilitation, with a Specialization in Interpreting for the Deaf, from the University of Arizona.
As a Senior Staff Audiologist at the House Clinic, Doctor Donna's duties included working hand-in-hand with the Clinic's physicians, performing diagnostic testing and hearing aid fitting, overseeing operations of her department, training student audiologists, performing the HINT (Hearing-in-Noise Test), balance testing and interoperative monitoring, and participating in joint clinical research studies with the scientists of the House Ear Institute.
While at House, Donna appeared on ABC TV's Extreme Makeover, where she fitted a participant from Louisiana with hearing aids. She also made a special 48-hour, 17,000 mile home visit to Saudi Arabia to consult with the King about his new hearing aids.
Having worn hearing aids for most of her adult life, Donna has an intimate understanding of the issues hearing aid wearer's face—and how to address them.
Doctor Donna holds State of California licensure in Audiology and Hearing Aid Dispensing. She is a Fellow of the American Academy of Audiology, and member of the American Speech-Language-Hearing Association, American Auditory Society, American Tinnitus Association, and the California Academy of Audiology.
Fluent in Sign Language, Donna taught Sign at Cal State University-Long Beach for several years.
In her off hours, Donna is an avid reader, enjoys working out at the gym, plays piano, and likes to see an occasional "art house" film, stage play or musical.